[Customized gifts]: You can customize the names of your loved ones and children for each bear, making it a truly unique souvenir. You can also customize the surname as a gift, which is a very warm surprise.
[High-quality materials]: Each of our wooden bears has been treated with high-quality surface treatment and is made of high-quality wood. While retaining the beauty of nature, it retains the smoothness of the surface and adds a beautiful color to the home.
[Customization Service]: This bear puzzle supports customization in all languages: English, Spanish, Hebrew, Russian, Korean, Japanese, etc.You can leave the name you want customized in the order form when you buy, or send it to us in the chat room.
【Gift box packaging】：Packaged in a gift box, this puzzle can be used as a cozy home decoration. It is a symbol of love and togetherness that will be cherished by the recipient.
Description:
About the size: as shown
Material: solid wood
Craftsmanship: laser engraving
🔥 Customization process:
Q: How do I leave my name on a customized product?
–Please leave name information when placing an order or leave a message to customer service. Arrange them in the following order (usually Dad is Name 1):
Name 1:
Name 2:
Name 3:
Name 4:
Name 5
Name 6:
etc.
We process all orders within 1–3 business days. Delivery times may vary based on your location and chosen shipping method. Once your order is shipped, you will receive a tracking number via email.
Please ensure that your shipping address is correct at checkout. We are not responsible for delays or losses due to incorrect address information.
Refund Policy
We want you to be fully satisfied with your purchase. If you're not happy with your item, you may request a refund within 14 days of delivery. To be eligible for a refund, the item must be unused and in its original packaging.
Refunds will be processed to the original payment method once the returned item is received and inspected. Shipping costs are non-refundable.
Cancellation / Return / Exchange Policy
Cancellation: Orders can be canceled within 12 hours of placement. Please contact us as soon as possible if you need to cancel.
Returns & Exchanges: You may return or exchange your item within 14 days of delivery. The product must be unused, in original condition, and returned with all packaging.
To start a return or exchange, please contact our support team with your order number and reason for return.
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